JAL vs United Airlines Business Class Comparison
| JAL | United Airlines | |
|---|---|---|
| Rating | 9/10 | 7/10 |
| Seat type | Sky Suite III | Polaris lie-flat |
| Lie-flat | Yes | Yes |
| Seat width | 23 inches | 22 inches |
| Alliance | Oneworld | Star Alliance |
| IATA | JL | UA |
| Hubs | Tokyo Haneda Airport (HND), Tokyo Narita Airport (NRT) | Newark (EWR), San Francisco (SFO), Chicago O'Hare (ORD), Houston (IAH) |
JAL — Pros & Cons
- + Sky Suite with doors
- + Exceptional Japanese service
- + Premium Sakura lounges
- − Premium pricing
- − Limited North American routes
- − Older 787 without doors
United Airlines — Pros & Cons
- + Polaris seats with excellent bedding
- + Dedicated Polaris lounges at hubs
- + Massive global route network
- − Inconsistent product across fleet
- − Older 767s lack direct aisle access
The verdict
JAL takes the edge with a 9/10 rating compared to 7/10 for United Airlines. JAL stands out with its Sky Suite III, while United Airlines offers Polaris lie-flat. Both airlines provide lie-flat business class seats, so the best choice depends on your route, schedule, and personal preferences.