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Japan Airlines vs United Airlines Business Class Comparison

Japan Airlines United Airlines
Rating 9/10 7/10
Seat type Sky Suite III with Privacy Doors Polaris lie-flat
Lie-flat Yes Yes
Seat width 23 inches 22 inches
Alliance Oneworld Star Alliance
IATA JL UA
Hubs Tokyo Haneda Airport (HND), Tokyo Narita Airport (NRT) Newark (EWR), San Francisco (SFO), Chicago O'Hare (ORD), Houston (IAH)

Japan Airlines — Pros & Cons

  • + Sky Suite offers excellent privacy
  • + Outstanding Japanese service
  • + Premium lounges with dining
  • Premium pricing
  • Some older 787 cabins without doors
  • Limited US destinations

United Airlines — Pros & Cons

  • + Polaris seats with excellent bedding
  • + Dedicated Polaris lounges at hubs
  • + Massive global route network
  • Inconsistent product across fleet
  • Older 767s lack direct aisle access

The verdict

Japan Airlines takes the edge with a 9/10 rating compared to 7/10 for United Airlines. Japan Airlines stands out with its Sky Suite III with Privacy Doors, while United Airlines offers Polaris lie-flat. Both airlines provide lie-flat business class seats, so the best choice depends on your route, schedule, and personal preferences.

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