KLM Royal Dutch Airlines Business Class

KLM World Business Class is the long-haul premium cabin of the Netherlands’ flag carrier, connecting Amsterdam Schiphol to over 170 destinations worldwide. As a founding member of SkyTeam and partner to Air France, KLM provides extensive network reach across Africa, Asia, and the Americas. The product competes in the upper-mid tier of European business class offerings.

Seat and cabin

Boeing 777-300ER aircraft feature lie-flat seats in a 2-2-2 reverse herringbone configuration. The 787-10 Dreamliner uses a similar layout with improved cabin pressure and larger windows. Seat width is approximately 20 inches with 79 inches of pitch. While every seat fully reclines into a flat bed, the paired configuration means window-seat passengers must step over their neighbour. Bedding includes a memory foam mattress topper and full-size pillow.

Dining and service

KLM partners with Dutch celebrity chefs for rotating menus featuring seasonal European cuisine. Meals are served on Royal Delft-inspired porcelain. Expect three-course meals with appetiser, choice of main, and dessert, plus an anytime snack menu. The bar service includes Bols genever and a curated wine list selected by a master sommelier.

Lounge access

At Amsterdam Schiphol, World Business Class passengers access the KLM Crown Lounge, including the flagship Crown Lounge 52 with à la carte dining, barista coffee, and runway views. SkyTeam Elite Plus members can also access partner lounges at outstations.

FAQ

Does KLM business class have direct aisle access?

Not on all aircraft. The 2-2-2 configuration means passengers in window seats must step over their seatmate. This is a common criticism compared to competitors with 1-2-1 layouts.

Can I book KLM business class with miles?

Yes. KLM is part of SkyTeam, so you can redeem Flying Blue miles, Delta SkyMiles, or Korean Air Skypass miles for World Business Class awards.

Does KLM offer Wi-Fi in business class?

Yes. All long-haul aircraft offer Wi-Fi with tiered pricing. Business class passengers receive a complimentary messaging package, with full internet access available for purchase.