KLM Royal Dutch Airlines vs United Airlines Business Class Comparison
| KLM Royal Dutch Airlines | United Airlines | |
|---|---|---|
| Rating | 7/10 | 7/10 |
| Seat type | Lie-flat | Polaris lie-flat |
| Lie-flat | Yes | Yes |
| Seat width | 20 inches | 22 inches |
| Alliance | SkyTeam | Star Alliance |
| IATA | KL | UA |
| Hubs | Amsterdam Schiphol (AMS) | Newark (EWR), San Francisco (SFO), Chicago O'Hare (ORD), Houston (IAH) |
KLM Royal Dutch Airlines — Pros & Cons
- + Strong Amsterdam hub with short connections
- + Full lie-flat on all long-haul
- + Dutch-designed amenity kits
- − Narrow 2-2-2 layout on 777s lacks privacy
- − No direct aisle access for all seats
United Airlines — Pros & Cons
- + Polaris seats with excellent bedding
- + Dedicated Polaris lounges at hubs
- + Massive global route network
- − Inconsistent product across fleet
- − Older 767s lack direct aisle access
The verdict
Both KLM Royal Dutch Airlines and United Airlines earn a 7/10 rating, making this a close call. KLM Royal Dutch Airlines offers Lie-flat while United Airlines features Polaris lie-flat. Your decision should come down to route availability, alliance loyalty, and which seat product appeals more to you.